Privacy Policy

Last Updated: 2024-09-10

Welcome to MineChatBot!

MineChatBot cares about privacy and protecting the Personal Data handled by us. This means that we are committed to your personal integrity and actively work to protect it. This policy outlines how and for what purposes we use your Personal Data, the lawful basis for this usage, and what measures we take to protect Personal Data. We also provide information on how you can exercise your rights regarding our Processing of your Personal Data. MineChatBot (“we”, “us”, “our”) is the Controller of all Personal Data listed in this Privacy Policy (the “Policy”). This Policy provides information on how we handle Personal Data when you communicate with us, use our services, or visit our website.

Intended Recipients

The intended recipients of this policy are:

  • Users of the services
  • Users of potential customers

Definitions

We use the following definitions in this policy:

  • Applicable Law: The legislation applicable to the Processing of Personal Data, including GDPR and supplementary national legislation.
  • Controller: The company or organisation that decides the purpose and means of processing Personal Data.
  • Data Subject: The individual whose Personal Data is being processed.
  • Personal Data: Any information relating to an identifiable person.
  • Processing: Operations performed on Personal Data such as collection, storage, or transmission.
  • Processor: An organisation that processes data on behalf of the Controller.

MineChatBot's Role as a Controller

MineChatBot acts as the Controller for all Personal Data collected and processed in connection with our services. We collect and process data to manage user accounts, forward chat messages, and send updates or marketing materials. We do not store any data from Minecraft server consoles such as private conversations or game events. Data is encrypted in transit.

Processing of Personal Data

We process the following types of Personal Data:

  • Account Information: Data from Google or Discord (email, username, etc.) during sign-up.
  • Discord Guild and Channel IDs: If provided, to forward chat messages to Discord.
  • Usage Information: Data collected to improve the service.
  • Payment Information: Data for managing orders, if applicable.

Lawful Basis for Processing

We process your personal data on the following legal bases:

  • Performance of a contract: Account information is processed to provide our services.
  • Consent: For sending marketing communications and product updates.

Retention of Personal Data

We retain your Personal Data only as long as necessary for the purposes for which it was collected. Once the data is no longer needed, we ensure it is deleted securely and regularly.

Your Rights

You have control over your Personal Data and can exercise the following rights:

  • Access: Request information about your data.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of data when it is no longer necessary.
  • Objection: Object to the processing of your data for legitimate reasons.
  • Restriction: Request a restriction on processing under certain circumstances.
  • Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, contact us at support@minechatbot.com.

Transfer of Personal Data

We use Google Analytics to track activity on our website. Personal data may be transferred outside the EU/EEA under adequate protection, including standard contractual clauses.

Security Measures

We employ organisational and technical measures to protect your Personal Data, including encryption of data in transit, secure networks, and regular security inspections.

Changes to This Policy

We reserve the right to make changes to this policy. If any changes affect your rights, we will notify you in advance.

Contact Information

For any questions or concerns about this policy, contact us at support@minechatbot.com.